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Data Entry & Processing Specialist

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About the Company

TELUS International is a leading customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands. We are passionate about creating seamless digital and human experiences for customers, leveraging technology and human expertise. With a global presence, we are committed to fostering a diverse and inclusive work environment where every team member can thrive and contribute to our success.

Job Description

We are seeking a highly motivated and detail-oriented Remote Data Entry & Processing Specialist to join our growing team. This is an excellent entry-level opportunity for individuals looking to start their career in data management without prior experience. You will be responsible for accurately inputting, verifying, and maintaining various types of data into our systems. The ideal candidate will possess exceptional attention to detail, strong organizational skills, and a commitment to maintaining data integrity. This is a 100% remote position, offering flexibility and the convenience of working from home.

Key Responsibilities

  • Accurately input and update data into databases and spreadsheets from various source documents.
  • Verify data for accuracy and completeness, correcting any discrepancies found.
  • Organize and maintain digital files and records in an orderly manner.
  • Perform regular data quality checks and audits.
  • Communicate effectively with team members regarding data issues or clarifications.
  • Adhere to data privacy and security policies and procedures.
  • Assist with other administrative tasks as needed to support team operations.

Required Skills

  • High school diploma or equivalent.
  • Proficiency in basic computer applications (e.g., Microsoft Office Suite, Google Workspace).
  • Excellent typing speed and accuracy.
  • Strong attention to detail and ability to identify errors.
  • Good organizational and time management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a quiet home office environment.

Preferred Qualifications

  • Familiarity with data entry software or content management systems (CMS).
  • Basic understanding of data privacy regulations (e.g., GDPR, NDPR).
  • Experience with virtual communication tools (e.g., Zoom, Microsoft Teams).

Perks & Benefits

  • 100% remote work opportunity.
  • Comprehensive training and professional development programs.
  • Competitive salary and performance-based incentives.
  • Flexible working hours (within core operational needs).
  • Opportunity for career growth within a global company.
  • Access to a supportive and collaborative virtual team environment.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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